4 ways to drive Customer Experience across the whole business | Emma Dark

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26.10.21
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4 tips to drive Customer Experience (CX) across the whole organisation 💫

1️⃣ Align your business goals with a customer focused culture

2️⃣ Maintain a list of top customer experience improvements

3️⃣ Embed CX in business and investment decisions

4️⃣ Introduce new processes and tools to improve CX

Hear our Chief CX Officer Emma Dark’s take on it in the video 🎥

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Emma Dark