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Blog
31.05.23

The Fog of War: Winning the battle for clarity in business transformation

Original certainty around your digital or business transformation can disappear when faced with the reality on the ground. Decisions taken around competing priorities by multiple work streams neglect to effectively engage and consult the business, let alone feed back the impact of these upcoming changes. This is guaranteed to isolate your transformation from the business […]

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Blog
24.05.23
Measurement – Measure what matters to the customer
Blog
24.05.23
Learning – Bring diverse opinions into the room
Blog
24.05.23
Organisation Design – Embed an Adaptive Operating Model
Videos
24.05.23

Principle Twelve: Measurement | The Future Business Formula

‘The Future Business Formula: How to change faster and accelerate business success’ by Adrian Stalham and Mark Gallagher is a fundamental guide on the future of business, bringing together the experience of leaders from the pinnacle of world motor racing and business consulting, to deliver 12 principles critical for any organisation to thrive in a […]

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Videos
24.05.23
Principle Eleven: Learning | The Future Business Formula
Videos
19.05.23
Principle Ten: Organisation Design | The Future Business Formula
Videos
11.05.23
Principle Nine: Simplification | The Future Business Formula
Orange Papers
04.04.23

Disruptive Change in Business

Change is hard. In this paper, we look in detail how successful businesses approach their strategy, leadership and people to deliver change.

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Orange Papers
17.06.21
The secrets of the 16% pt. II
Orange Papers
28.01.21
Hitting Reset: Digitisation and Technology Debt
Orange Papers
08.12.20
The Secrets of the 16% pt. I
Expert Panels
30.07.20

S&S Technology Panel Report

We know that tech can deliver much more than it’s currently allowed to do; it’s time to let the lightning out of the bottle.

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Tech Panel
S&S_Standalone_Doc copy
Product Panel
Expert Panels
11.06.20
Agile at Source – Part Four with Objectives & Key Results | Sullivan & Stanley
Expert Panels
03.06.20
Agile at Source – Part Three
Expert Panels
26.05.20
Agile at Source – Part Two
Podcasts
31.03.22

The Customer Experience Podcast | ‘Customer Experience is not a waste’ with Kate Birtles from Biffa

How has WHSmith embraced the shifting sands of digitisation? How do they pair physical and digital experiences? Find out in our new podcast.

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Podcasts
16.02.22
The Customer Experience Podcast | How WHSmith Led Digitalisation in the Retail Industry
Podcasts
22.12.21
The CX Podcast | The Digital Divide with Andrew Clayton
Podcasts
20.09.21
‘Tel-co to Tech-Co’ The journey to digital with Amy Farrer
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