In the hot seat with… Amy Woo

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We are excited to announce that Amy Woo has joined the S&S family as our new Sales Operations Coordinator.

Amy will play a crucial role in driving the Sales function of S&S to ensure consistent Customer focus and efficient management of all our related activities.

We sat down with Amy over a coffee, to find out a bit more about her new role and what she gets up to outside of work…

Why did you join S&S?

I was looking for a role where I didn’t feel just like a cog in the works. I wanted to join a company that had a clear purpose and vision, where I could play a significant role in helping to drive it forward.

For me, S&S ticked all those boxes. After watching the ‘What have your first few weeks been like? 

Well, before I had even started, I was invited to the SME National Business Awards, where we won Business of the Year. So that in itself started my S&S journey on a high.

Then on my official first day, I received the warmest welcome. The energy in the head office in London is just so infectious. I’m surrounded by hardworking, funny and inspiring people, who make each day both fun and interesting.

Because I started ahead of Christmas, I was lucky enough to be part of the annual ski trip, which was a brilliant opportunity to bond with the team. This also meant I was included in strategy sessions, which were run daily. As part of this, I was able to see the vision of where S&S is going, as well as contribute my ideas and thoughts into how I personally saw this shaping out. I’ve never worked at a company before that opens up this level of insight to the whole business, let alone in my first few weeks. So, in answer to your question, it’s been an absolutely great start!

What will you bring to the S&S team?

At the moment, I feel like this ball of energy that wants to bring new ideas to life. So, aside from bringing that level of energy, I’m also a pro at organising – I love making sure everything runs as smoothly as possible.

I also think I’ll bring drive and determination to grab new opportunities by the hand, to help push the company forward.

Do you have any grand plans?

I definitely want to implement new processes and add more structure to the operational side of the business. I’ll be working very closely with our COO, Kevin, to make sure the business operation is world-class and supports our Customers for Life strategy. So, I suppose you could say my grand plan is to lift the company up – raising the bar in every area.

I also want to help expand the community. I’m working closely with the CxO Partners to make sure we keep the magic of the community and that family feel that drew me in stays alive, whether that’s in the UK or across our other global regions.

Tell us about your background.

My career has been focused on office management and operations. My previous role I worked for a law firm, helping the company run as smoothly as possible.

I really enjoy working in a fast-paced environment, surrounded by people who work hard and have pressing deadlines – it’s where I most thrive.

If you could describe yourself in one word, what would it be and why?

Reliable. People can put their confidence in me to get stuff done, to the best standard. It’s always nice knowing that your team has faith in you to go the extra mile in delivering what you believe is the best step in accelerating the business.

Tell us a bit about you outside of work

Chilled and social is probably the best way to describe me outside of work. I like meeting up with friends, trying out new places to eat in the city and of course, a bottomless brunch or two.

I’m also passionate about art, so I love going to art galleries. I feel like it’s the perfect place to unwind and get lost in a different reality. Art gives me a new perspective on things. I suppose anything interactive or thought-provoking in my spare time gets a yes from me!

What is your best business hack?

I’ve mentioned being organised previously, but I think my best business hack would be to approach organisation with a calm and level head. By remaining calm, you can always focus on the end goal, thinking every step through logistically on how you’d get there. Having this approach means when you’re faced with a challenge (or two), you have no issue dealing with them because you can clearly see what you’re trying to achieve.


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Written by
Sullivan & Stanley