Technology, Media & Telecoms
Accelerating growth, agility and intelligent transformation across the industry.
We partner with high-growth scale-ups and global enterprises across the Technology, Media & Telecoms sector to drive smarter decision-making, modernise delivery models, and unlock sustainable value. From AI-led innovation to future-ready operating models, we help TMT businesses stay ahead of disruption — and deliver faster, bolder, more human-centred outcomes.
Key Challenges & Trends
In a landscape defined by rapid disruption, M&A activity, and evolving customer expectations, TMT businesses face increasing pressure to innovate while remaining efficient and resilient. Key themes shaping the sector include:
High-growth tech firms need to build scalable structures without slowing down innovation — striking the balance between control and creativity.
TMT firms are sitting on vast amounts of under-utilised data. The challenge is how to activate it — safely, ethically, and at pace — through AI, automation and intelligent insight.
Many organisations struggle to embed consistent product and agile ways of working across siloed business units, especially post-M&A.
There’s a growing need for adaptable, cross-functional teams who can lead change, deliver at pace, and continuously learn in a high-growth, high-pressure environment.
Whether it’s content, connectivity or cloud, end-user experience is the battleground — and demands seamless journeys and personalised services.
Many firms are embracing product-centric and agile delivery models, but struggle to embed them at scale — especially across siloed change and business functions.
How we can help
We’ve helped a wide range of TMT clients — from global telecoms operators to high-growth SaaS businesses — move faster, unlock value, and deliver their most strategic initiatives. Here’s how we support across the four dimensions of the Intelligent Enterprise.
Human Intelligence
We’ve embedded leadership coaching and operating model advisory into high-growth tech firms, helping executive teams align around a shared vision, reduce decision latency, and focus on scaling without compromising culture. Our mission-based delivery teams work hand-in-hand with in-house squads to transfer knowledge and upskill capability, not just deliver outcomes.
Artificial Intelligence
From data strategy and operating model design to insight activation and AI-powered decision-making, we’ve helped clients define how AI can enable product, marketing and ops. Our embedded analysts and data leads have laid the groundwork for smarter segmentation, dynamic pricing and predictive insight.
Technology Intelligence
We’ve modernised enterprise architecture, simplified technology estates, and enabled cloud-native platforms — helping TMT organisations move away from complex legacy and towards scalable ecosystems. Whether designing target states or optimising software value, we create the conditions for innovation to thrive.
Execution Intelligence
We’re known for turning strategy into progress — fast. For example, in under 90 days, we helped a major telco redesign its data function, define its Target Operating Model, and secure business buy-in. Our teams accelerate planning, de-risk delivery and bring the clarity and capability needed to get the job done — without layers of bureaucracy or long lead times.
Strategy Activation
Creating future-fit roadmaps that align your tech, product and commercial strategies.
Read moreTotal Experience
Elevating user and employee experiences through integrated service design and digital product delivery that drives engagement and retention.
Read moreOperational Agility
Redesigning operating models to enable product, agile and cross-functional delivery at scale.
Read moreFuture-ready AI
Unlocking value through automation, generative AI, and machine learning use cases.
Read moreData-driven Advantage
Building the data strategy, architecture and practices to turn insight into action.
Read moreTechnology Transformation
Designing scalable architecture, improving interoperability and modernising legacy stacks.
Read moreModern Implementation
Delivering end-to-end programmes, with embedded teams focused on measurable outcomes.
Read moreFuture-ready Teams & Leadership
Coaching leadership teams, building high-performing squads and embedding new capabilities.
Read moreInforma
Empowering Informa Marketers to acquire, grow and retain their audience and monetise data
Read case studyThree Mobile
Modernising Three’s operating model and deliver an agile competitive advantage
Read case study
Ready to innovate faster and scale?
This is a sector that doesn’t just need transformation. It needs transformation that keeps up. We work best with ambitious leaders — those who want to move fast, act boldly, and transform how they deliver value. If that’s you, we’d love to talk.