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Business Leadership

How to Deliver Messages with Impact

  • July 08, 2025
  • By Jacqueline Shakespeare
  • 5 minute read

In today’s complex and fast-moving business environment, senior leaders are deluged with information, ideas and competing priorities. Cutting through that noise, delivering messages that truly land, is what sets impactful professionals apart.

Whether you’re seeking to influence a board, align cross-functional teams or mobilise an organisation, the stakes are high. Your communication must be purposeful, precise and powerful.

This blog shares practical ways to deliver messages that not only inform but drive action, helping you position yourself as a trusted and credible voice amid complexity.

1. Understand your audience and their context

Senior audiences value relevance and clarity above all. Never assume they share your knowledge, priorities, or perspective. Step into their world and consider:

  • What do they already know?
  • What do they need to know to act or decide?
  • What pressures, opportunities, and constraints shape their view?

Tailor your message to reflect the environment they operate in, especially in today’s hybrid, digitally enabled landscape.

2. Lead with the value and vision

Senior audiences expect communication that cuts to what matters. Open by articulating the tangible value your message creates, for them, their teams, their customers and the wider organisation.

Connect that value to a vision that is meaningful and strategic, showing a clear path from today’s challenges to tomorrow’s opportunities. Move beyond slogans or generic aspirations, make the future state vivid and achievable and show how your audience’s leadership decisions are pivotal in getting there.

Make purpose real, relevant and urgent.

3. Be clear, focused and decisive

Set expectations early. Be explicit about the action or decision you are seeking. Make the urgency clear, highlight both the opportunity of acting now and the cost of delay. Support your case with hard facts but also engage through a compelling narrative, connect logic and emotion to inspire confident action.

4. Align format and style to the outcome

Senior audiences engage across diverse formats from board presentations to instant messaging to video conferencing. Choose the medium that best serves your purpose and theirs. Build a narrative that combines data, insight, and story, speaking to both head and heart. Support your points with visuals that aid clarity rather than distract.

5. Simplify and strengthen your message

Every word, slide, or sentence should earn its place. Use plain, inclusive language that is accessible across geographies, cultures, and neurodiverse audiences.

Strip out jargon, complexity and unnecessary detail. Test your content through their lens, remove anything that risks confusion, disengagement or unintended impact.

Aim for communication that is as clear and decisive as the actions you seek.

Final thought

Whatever the medium or message, impactful communication is built on clarity, empathy and relevance. In an era of relentless noise and distraction, make every word count.

If you’d like to explore how to deliver messages with greater impact in your organisation, get in touch.

Jacqueline Shakespeare
Jacqueline Shakespeare

Consulting Partner