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The Mission is Everything

Mission-based working: Your fast-track to a successful Product Operating Model.

Why Mission-based Working?

  • Align execution with business strategy

  • Foster high-performance, empowered teams

  • Put customers at the heart of your operations

  • Encourage innovation and collaboration

  • Respond to change with lower risk and improved predictability

Deliver value fast

In today’s rapidly evolving business landscape, traditional project-based approaches often fall short in delivering the agility, customer-centricity and strategic value that organisations need to thrive. Enter mission-based working: Sullivan & Stanley’s game-changing approach to implementing a Product Operating Model that guarantees real value delivery within 90 days.

Five Pillar Framework for Success

Using S&S's Mission-Based Working is genuinely simple, delivering superior benefits never seen before with a delivery approach.

  1. Strategic agility

    Mission-Based Working turns strategic intent into executable action. By breaking work into 90-day missions, aligned to your most critical priorities, we help you move from theory to traction fast. These missions focus teams on clear outcomes, reducing the gap between planning and delivery — and creating the agility to pivot, adapt and respond as your business evolves.

  2. Customer centricty

    Every mission is designed with the end user in mind. We embed customer insight into delivery from the outset — ensuring that each team, process and decision is aligned to the value you want to create for customers. Through regular feedback loops and visible progress, Mission-Based Working helps your teams stay close to the customer and continuously refine how they deliver value.

  3. Value delivery

    Missions are laser-focused on measurable outcomes. We align teams to value streams, define success up front, and track performance in real time. That means you see impact faster, learn sooner, and unlock value incrementally. By structuring work around the flow of value — not hierarchy or process — we enable real business outcomes in weeks, not years.

  4. People empowerment

    Mission-Based Working is designed to empower your people. We build high-performing, cross-functional teams with clear purpose, autonomy and accountability. Rather than pushing change onto teams, we bring them into the design of the work — building capability in-flight and creating lasting ownership. As a result, your teams don’t just deliver change — they lead it.

  5. Technology enablement

    We take a tech-enabled approach to delivery, using tools like MissionHub.AI to assemble teams, track progress, and course-correct in real time. Each mission blends human expertise with the right technology to accelerate outcomes and improve decision-making. The result? A smarter, faster, more connected way to deliver transformation — underpinned by modern platforms, not legacy programme governance.

Consulting Support

Transitioning to a Product Operating Model requires a significant shift in mindset and behaviour. Our targeted coaching and capability support helps leaders navigate this change by:

  • Setting direction without being overly prescriptive

  • Empowering teams to take ownership

  • Providing hands on support, coaching and upskilling to enable success

Powered by MissionHub.ai

Our proprietary AI platform, MissionHub.AI, leverages the science of collective intelligence to predict the optimal team composition for each mission.

By considering leadership, skills, cognitive diversity, and team size, we ensure you have the right people in place to drive success.

Learn more
Sullivan & Stanley helped me transform my company from one of the most traditional bureaucratic organisations, into a product-centred faster delivery fintech organisation.

SVP Engineering, Financial Services

Sullivan & Stanley's alternative consulting approach has delivered value-based outcomes over short periods of time with an agreed exit strategy that has helped build and deliver sustainable internal capability.

Director of IT, Telco

I cannot recommend them highly enough. Sullivan & Stanley represent the new world of consultancy.

Technology Director, Energy Sector

There is simply no other way to work in the 21st century.

Ed Kamm, CEO, Energy Sector