By Jacqueline Shakespeare
The rate of change in organisations has never been more rapid or more constant than it is today. Disruption is ever-present, no industry or organisation is safe from its impact. Century-old businesses, with legacy and ‘old’ ways of operating at their core, are being challenged by innovative and agile startups.
In order to thrive, organisations of the future need to be nimble, adapt quickly, to experiment and learn. Change needs to be at the heart of everything they do.
But delivering change is hard. How often have we begun an initiative and it has proved much more challenging than we first anticipated?
Delivering change has become a daunting, challenging prospect. It’s not predictable, there is no playbook.
So how do you optimise your chance of success? You need to be ChangeReady. The stronger the foundations we put in place to support the change, the better placed we are to deliver it successfully.
Think about how we ready ourselves in times of personal change. When I completed the Three Peaks challenge a few years ago, walking up the highest peaks in England, Wales and Scotland, it took considerable preparation. I spent months training to make sure I was fit, I arranged to meet friends along the way to give me motivation, I made sure I had all the kit I needed and arranged for a guide to take care of the logistics. When the day finally came, I knew I was ready and although it was a tough 24 hours, I successfully completed the challenge.
We rarely have the luxury of being able to fully prepare before we embark on change in the workplace. However, irrespective of where you are in your change journey, it’s critical you focus on the foundations of change. Our years of experience in S&S, delivering change and transformation across many different industries, consistently shows that the successful outcome of change initiatives is driven by how strongly it is set up against six individual ChangeReady components, the S&S ChangeReady6.
Clear alignment to corporate strategy with teams across the organisation understanding how the initiative will contribute to the success of the business is a critical first step to being ChangeReady.
Great leaders inspire their teams. They understand how to genuinely lead through change, they encourage continuous learning, empower people and create accountability for the change.
Engaged teams take ownership of change and nurture a cultural shift through the organisation, ultimately leading to a truly sustainable change.
When customers are at the heart of change it creates a strong relationship between them and the organisation, one based on trust and mutual respect. Change is co-created and ensures value is delivered for everyone.
Teams experiment and learn within a flexible governance framework. The focus is on supporting the fast and effective delivery of value.
Organisations are set up to deliver sustainable benefits to customers regularly, at least every 90 days and more frequently if possible.
Businesses that focus on strengthening the ChangeReady6 components during change significantly increase their likelihood of a successful outcome.
Take the S&S ChangeReady test to find out whether you’re ChangeReady.